All orders take 8-14 business days (MON-FRI) before shipping out. Email for bulk and custom orders. Free U.S Shipping on Orders Over $70 “freeship”. All orders take 8-14 business days (MON-FRI) before shipping out. Email for bulk and custom orders. Free U.S Shipping on Orders Over $70 “freeship”.
Contact
horsetreatery@gmail.com

Shipping & Handling

DELIVERY

All orders take 8-14 business days (MONDAYS-FRIDAYS) before shipping out. Orders are delivered in 1-8 business days depending on the shipping service and address that was chosen at checkout. 

FREE SHIPPING

All orders of $70 or more receive free shipping with the code “FREESHIP” within the U.S. Brand ambassadors receive free shipping with the emailed code. 

LOST OR DESTROYED PACKAGES

If your order has not been delivered within 4 weeks of being shipped out email us at horsetreatery@gmail.com with the order #. We will then work with you and our carrier to locate it. If it is not found we will issue a full refund. We are not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by the customer.